Respect Recipients Time

As the sender, the onus is on you to minimize the time it takes process the email.

1.

 

Short or Slow is Not Rude

Let's agree to cut each other slack and give each other the benefit of the doubt: we're all doing the best we can. It's not rude to respond in brief statements or respond a week later.

2. 

 

Clear Subject Lines

Start with a subject line that clearly labels the topic.

3.

 

 

No Open-Ended Questions

While we often want to send long emails of thoughts that end with open-ended questions like "Thoughts?" or "How can I help?" it's very taxing for the receiver. Instead, provide be generous by providing simple, easy-to-answer options like: "Can I help you most by a) calling you, b) visiting your office , or c) staying out of it?"

4. 

 

 

Conscious, Sparing use of CC

Every time we CC someone new, we're eating up someone's precious time on earth. Instead, think conscoiusly about who really needs to be on this email and who it can skip?

5.

 

 

 

6. Sending less is less for everyone.

The more email we send, the more email we receive.

7. Call Instead

Often, the only reason we start typing a response is because it was the fastest and easiest way to respond. Make a phone call instead.

 

Note: The rules above were adapted from Chris Anderson and Julia Wulf's EmailCharter.org, gathered from the suggestions of 45,000 contributors.

 

Join the movement

 

These email principles are part of Time Well Spent: a movement to push technology companies to protect our minds from being hijacked by technology.